Privacy Policy
Last updated: December 2024
1. Introduction
SleepWell Kids ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard information when you use our website and services. By using SleepWell Kids, you agree to the practices described in this policy.
2. Information We Collect
We collect the following types of information:
- Email Address: Provided voluntarily when you request your personalized sleep plan.
- Quiz Responses: Information about your child's age range, sleep patterns, and habits that you provide through our quiz. This data is used solely to generate your personalized sleep plan.
- Usage Data: Basic analytics about how you interact with our website (pages visited, time spent) to improve our service.
3. How We Use Your Information
We use collected information to:
- Generate your personalized 14-day sleep plan
- Send you your sleep plan and any requested follow-up information
- Improve our service and user experience
- Respond to your inquiries or support requests
We do not sell, rent, or share your personal information with third parties for marketing purposes.
4. Data About Children
Our service helps parents with their children's sleep habits. We collect information about children (age range, sleep patterns), but this information is provided by parents or guardians, not by children directly. We do not knowingly collect personal information directly from children under 13. The quiz responses are anonymous behavioral data that cannot identify any specific child.
5. Data Storage and Security
Your data is stored securely using industry-standard encryption and security practices. We use Supabase for data storage, which provides enterprise-grade security.
6. Data Retention and Deletion
We generally retain your quiz responses and sleep plan for up to 12 months to help you revisit your plan and for service improvement. You can email us at support@sleepwellkids.org to request deletion of your data at any time, and we will process your request within 14 days.
7. Third-Party Services
We use the following third-party services:
- Supabase: For secure data storage
- OpenRouter/AI Services: To generate personalized sleep plans (quiz responses are sent anonymously without your email)
- Creem: For payment processing (if applicable). Creem acts as the Merchant of Record and has its own privacy policy.
- Vercel: For website hosting
8. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion of your data
- Opt-out of marketing communications at any time
To exercise these rights, contact us at support@sleepwellkids.org
9. Cookies
We use essential cookies to ensure our website functions properly. We do not use tracking cookies for advertising purposes. You can control cookies through your browser settings.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on this page with an updated date.
11. Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us at: support@sleepwellkids.org